Master Platform Architecture

One Platform. Ten AI Business Solutions.

Every solution module sits on top of our shared AI, Automation & Data Engine. Configurable in minutes.

Launch Solution Builder
1

Customer Service

Support 24/7

Resolves 85%+ of repetitive support questions using business documentation. Seamlessly transfers complex issues to human agents.

Workflow Sequence:
Customer Question→Knowledge Search→AI Answer→Solved Verification→Escalate if needed
Sample Customer Questions:
  • “What are your opening hours and address?”
  • “How does your warranty return policy work?”
  • “I want to speak with a human support agent.”
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2

Lead Generator

Sales Growth

Proactively identifies buyer intent, collects contact numbers/emails, calculates lead scores, and alerts your sales team in real-time.

Workflow Sequence:
Visitor Greeting→Identify Need→Qualify Budget & Timeline→Capture Contact Details→Lead Score & CRM Sync→Alert Sales Team
Sample Customer Questions:
  • “I am looking for property investments in Melbourne with a $1.5M budget.”
  • “Can someone contact me about enterprise pricing?”
  • “Do you offer commercial discounts for bulk orders?”
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3

Tradie

Trades & Field Services

Built for plumbers, electricians, builders, and HVAC technicians. Customers upload photos of damage, get instant price estimates, and book call-outs.

Workflow Sequence:
Select Service→Describe Problem / Upload Photo→AI Visual Assessment→Location & Urgency Check→Quote / Booking→Tradie SMS Notification
Sample Customer Questions:
  • “I have a burst water pipe under my kitchen sink!”
  • “How much to install a 5kW split system air conditioner?”
  • “Can an electrician come out to look at a tripped safety switch tomorrow?”
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4

AI Receptionist

Virtual Front Desk

Replaces or assists front-desk staff. Directs calls and chats to information, bookings, existing client records, sales, or emergencies.

Workflow Sequence:
"What can I help you with?"→Intent Branching (Info / Booking / Existing / Emergency)→Calendar Selection→Confirmation & SMS Reminders
Sample Customer Questions:
  • “I need to book a dental checkup for this Friday.”
  • “What private health funds do you accept?”
  • “I have severe tooth pain and need an emergency slot today.”
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5

Quote Generator

Dynamic Pricing

Calculates custom pricing for solar systems, renovations, insurance, or custom services based on user inputs and room/energy sizing.

Workflow Sequence:
Select Service Specs→Interactive Sizing Inquiry→Dynamic Pricing Engine Calculation→Itemized Estimate→Accept Quote & Deposit
Sample Customer Questions:
  • “My quarterly power bill is $850. How much is a 6.6kW solar system with battery?”
  • “Calculate an estimate for ducted air conditioning in a 4-bedroom house.”
  • “Send me a formal PDF quote with warranty breakdown.”
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6

Shopping Assistant

E-Commerce Concierge

Acts as a personal shopper. Searches inventory, recommends matching items, compares features, and sends direct checkout links.

Workflow Sequence:
"What are you looking for?"→Filter Requirements & Budget→Product Catalog Search→AI Comparison & Recommendation→Add to Cart / Checkout
Sample Customer Questions:
  • “I need an energy efficient smart thermostat for my apartment.”
  • “Compare the 5kW split system with the ducted system.”
  • “Do you have any units in stock ready for immediate delivery?”
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7

Booking & Reservations

Calendar Engine

Full self-service booking engine for clinics, salons, consultants, and restaurants with automatic calendar synchronization.

Workflow Sequence:
Select Service→Select Preferred Staff / Doctor→Pick Date & Available Slot→Confirm Details→SMS Confirmation & Calendar Invite
Sample Customer Questions:
  • “Book a 60-minute consultation next Tuesday at 10 AM.”
  • “Check availability for Dr. Emily Carter.”
  • “Reschedule my upcoming appointment to next week.”
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8

WhatsApp Omnichannel

Meta Certified

Empowers your business to chat with billions of WhatsApp users with rich media, interactive buttons, quick replies, and human staff takeover.

Workflow Sequence:
WhatsApp Message Incoming→ChatMe Core AI Brain→Tool Action Execution→Sync to CRM / Calendar / Quotes→WhatsApp Interactive Reply
Sample Customer Questions:
  • “Hi, I saw your ad on Facebook and wanted to ask about prices.”
  • “Can I send a photo of my plumbing leak on WhatsApp?”
  • “Please send me the booking link on WhatsApp.”
9

Employee AI

Internal Knowledge

Empowers internal staff to query internal knowledge bases, company handbooks, standard operating procedures, and IT manuals with source citations.

Workflow Sequence:
Employee Inquiry→Permission & Access Check→Internal Document RAG Search→AI Answer with Citations→HR Ticket if Unresolved
Sample Customer Questions:
  • “What is our annual leave entitlement and notice period?”
  • “How do I claim our $500 work-from-home allowance?”
  • “What are the guidelines for secondary employment?”
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10

Custom AI Solution

Prompt to Solution

Our Master Generator builds the entire agent personality, knowledge base, interactive tools, visual workflows, and customer channels automatically.

Workflow Sequence:
Natural Language Description→AI Architecture Synthesis→Auto-Configure Agent & Tools→Visual Flow Creation→One-Click Deployment
Sample Customer Questions:
  • “Build an AI assistant that calculates roof solar potential from satellite maps and generates financing quotes.”
  • “Create an automated yacht charter booking agent that calculates seasonal rates and crew requirements.”
  • “Build a VIP legal intake assistant for personal injury claims that assesses eligibility and assigns senior partners.”
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