ChatMe CRM • Unified Customer Records

Customer Relationship Management

Automatically populated from live customer conversations, intent scoring, bookings, and dynamic quotes.

J

John Smith

Smith Logistics • via website

Score: 92/100
LTV: $4,850
Primary Intent

Wants 6.6kW Solar System + Battery Quote

AI Intelligence Summary

Customer has high quarterly electricity bills ($920/qtr). Looking for rapid payback and solar rebate eligibility. High probability of closing.

High IntentSolar QuoteHot Lead
Active 10 mins ago
S

Sarah Jones

Direct Consumer • via whatsapp

Score: 85/100
LTV: $650
Primary Intent

Emergency burst pipe repair in bathroom

AI Intelligence Summary

Urgent callout dispatched for Wednesday 9:00 AM. Photo submitted showing leaking pipe joint.

WhatsApp UserPlumbing Emergency
Active 25 mins ago
M

Mike Brown

TechVentures Pty Ltd • via instagram

Score: 78/100
LTV: $1,200
Primary Intent

Booking executive health check-up

AI Intelligence Summary

Confirmed appointment with Dr. Emily Carter for Friday 2:30 PM.

CommercialReception Inquiry
Active 2 hours ago
D

David Lee

Direct Consumer • via sms

Score: 88/100
LTV: $3,400
Primary Intent

Purchasing EcoSmart Smart Thermostats

AI Intelligence Summary

Inquired about compatibility with 3-phase ducted AC. Replaced standard controller.

VIPRepeat Buyer
Active Yesterday