ChatMe Flow • Visual AI Workflow Engine

Visual Multi-Intent Workflow Builder

Design autonomous business logic branching: customer triggers → intent understanding → RAG retrieval → tool actions → human handover.

Customer Message Trigger

Listens across Website, WhatsApp, SMS, Instagram, Voice & Kiosk

↓ Universal AI Ingestion

AI Personality Greeting

Generates context-aware welcome using business brand tone

Intent & Urgency Classification

Determines user goal (Question, Lead, Tradie, Quote, Booking, Emergency)

├── Multi-Branch Intent Routing ──┤

RAG Knowledge Search

Searches PDFs, Web, FAQs, and Product Database

Lead Capture & AI Scoring

Extracts contact info, budget, intent score (0-100)

Calendar Slot Reservation

Checks staff availability and generates booking card

Dynamic Pricing Engine

Calculates labor, parts, rebate & generates PDF breakdown

↓ Confidence Validation & Handover

AI / Human Handover

Transfers thread to staff when confidence is low or requested

intent_classifier

Node Title

Description

Determines user goal (Question, Lead, Tradie, Quote, Booking, Emergency)

Connected Triggers

• Runs autonomously on intent match

• Executes database tool actions in < 200ms

• Syncs with CRM & notification dispatcher

Live Execution Trace

Click "Test Live Workflow" above to run an end-to-end multi-intent simulation.