ChatMe Insights • Platform Intelligence
Business Outcomes & AI Performance
Selling business outcomes, not just AI technology. Track resolution rates, captured pipeline, and human handover metrics.
Total Conversations
4,281
3,622 resolved 1-touch by AI
Human Handover Rate
15.4%
659 escalated to staff
Generated Pipeline Value
$74,820
87 dynamic quotes created
SaaS Platform MRR
$48,920
612 active businesses
ChatMe SaaS Revenue & Usage Engine
+42 New Customers this monthMonthly Recurring Revenue$48,920
Active AI Agents1,842
Total Processed Messages1,284,321
Average AI Latency420ms
Channel Message Distribution
website1,840 (43%)
whatsapp1,420 (33%)
sms610 (14%)
instagram280 (7%)
kiosk131 (3%)
Customer Intent Breakdown
Product / Service Information1,520 (35%)
Quote & Pricing Calculator1,140 (27%)
Appointment & Booking880 (21%)
Technical Support / Emergency460 (11%)
Human Handover Request281 (6%)